Last updated: November2024
Maison Métieris committed to safeguarding your personal information and protecting yourprivacy. Please take a few minutes to read the following privacy policy, so that youunderstand how we treat your personal information. As we continuously improve andexpand our services, this privacy policy might change, please review periodically. If youhave any questions about our privacy policy please email info@maisonmetier.com.Maison Métiergathers information through two means–navigational information gatheredwhen you visit this Web site and information that you provide directly. Generally, theinformationcollectedonlineassists withrespondingto your requests, deliver requestedservices to or for you, and personalize and continually improve your experience.This Privacy Policy explains how we collect, use, disclose, secure, and dispose of yourpersonal data.
Policy contents
“Personal Data”are datathat identify you as an individual or relate to an identifiableindividual.Maison Métiermaycollect the following types of Personal Dataonline:
–Name
–Postal address
–Telephone number
–Email address
–Marital status
–Date and place of birth
–Important dates, such as birthdays, anniversaries and special occasions
–Geolocation information
–Social media account ID, profile photo and other data publicly available
–Guest preferences and personalized data such as your interests, activities,hobbies, food and beverage choices, services and amenities of which you advise usor which we learn about during your visit
Personal Data collectionmay beobtained in a variety of ways:
–Communication via email–Connect or post to social media related to the properties
–Participate in a survey, contest or promotional offer
–Purchase goods or services through the website or ecommerce website
–Property Visits. Personal Datamay also becollected when guests visitMaisonMétieror use on-property services and outlets
–Other Sources.Personal Data is also collected from other sources, such as publicdatabases, joint marketing partners and other third parties.
Maison Métier automatically-collectsdata in a variety of ways:
–Yourbrowser or device.Maison Métiercollectscertain data through your browseror automatically through your device.This datais usedto ensure that the OnlineServices function properly.
–Cookies.The Barnettcollectscertain data from cookies, which arepieces of datastored directly on the computer or mobile device that you are using. Cookies allowsthe collection ofdata such as browser type, time spent on the Online Services,pages visited, referring URL, language preferences, and other aggregated trafficdata.Data is often usedfor security purposes, to facilitate navigation, to displaydata more effectively, to collect statistical data, to personalize your experiencewhile using the Online Services, and to recognize your computer to assist your useof the Online Services.Maison Métieralso gathersstatistical data about use of theOnline Services to continually improve design and functionality, understand howthey are used, and assist with resolving questions.
Maison Métiercollectsanalytical data through Google Analytics and Adobe Analytics,which use cookies and technologies to collect and analyze data about use of the Services.These services collect data regarding the use of other websites, apps and online resources.You can learn about Google’spractices by going to www.google.com/policies/privacy/partners, and opt out by downloading the Google
Analytics opt-out browser add-on at: https://tools.google.com/dlpage/gaoptout.You canlearn more about Adobe and opt out by visiting https://www.adobe.com/privacy/opt-out.html.
–Pixel Tags and other similar technologies.The Barnettcollectsdata from pixel tags(also known as web beacons and clear GIFs), which are used with some OnlineServices to, among other things, track the actions of users of the Online Services(including email recipients), measure the success of marketing campaigns, andcompile statistics about usage of the Online Services.
–Analytics.
–Aggregated Data.The Barnettmay aggregate data thatthe property hascollected.This aggregated data will not personally identify you or any other user.
Maison Métier may use Personal Data and Other Data to provide you with Services, to develop new offerings, and to protect our guests as detailed below. In some instances, Maison Métier may request that you provide Personal Data or Other Data to the hotel direc tly. If you do not provide the data request ed , or prohibit from collecting such data, Maison Métier may not be able to provide the requested Services. The hotel will let you know if this is ever the case.
Personal Data and Other Data may be utilized for th e following purposes:
– To provide services to you.
– To provide services requested by you. For example, if you sign up for Maison Métier ’ s newsletter, information you provide will be used to send you the hotel ’ s newsletter.
– To respond to your requests. If you contact Maison Métier with a question or a request, the hotel will use your information to respond to your request. For example, if you contact Maison Métier via email with a question, the hotel will use the information in that email and the email a ddress you used to contact the hotel to respond to you.
– To offer and conduct promotions and contests.
– To conduct data analytics to support Maison Métier website and business. Typically, these analyses are done using aggregated or otherwise de – identified data.
Maison Métier may use information, including automatically collected information, to manage and improve the hotels website and business . For example, we use such information to:
–ManageMaison Métier’sbusiness needs, such as monitoring, analyzing, andimproving the services and the website’sperformance and functionality. Forexample,Maison Métiermayanalyze website userbehavior andconduct researchand analysis about the way you and other users utilize thewebsite.
–To tailor offerings to your apparent interests.–To develop new products, services and offers.
–To market to you. Information collectedabout you and how you use and interactwith the website and services, ads, and other online content helps to improvethewebsite and offer additional products and services that might interest you. Forexample,Maison Métiermayanalyze information about user interactions withmarketing emails and online ads (such as whether emails have been opened orwhether ads are clickedon) to determine whether those communications and adsare effective, and to understand what other website functionalities, products orservices may interest you.
–For legal, contractual and safety purposes.Maison Métierwill use your informationas necessary to enforce the terms of our website, to comply with all applicable lawsand regulations, to defend or protectthe hotel,the hotelusers, you, or third partiesfrom harm or in legal proceedings, to protectthe hotel’srights, to protect oursecurityand the security of our users, employees, and property, to respond to courtorders, lawsuits, subpoenas, and government requests, to address legal andregulatory compliance, to verify your identity or communications from you, tocomply with contracts and other agreements to which we are a party, and to notifyyou of changes to our terms, policies, or practices.
Our goal is to provide you with the highest level of hospitality and Services, and to do so, weshare Personal Data with the following:
–Owners and Franchisees. We disclose Personal Data and Other Data to Owners ofMaison Métierfor the purposes described in this Privacy Statement, such asproviding and personalizing the Services.
–Service Providers.Maison Métierwilldisclose Personal Data and Other Data tothird-party service providers for the purposes described in this Privacy Statement.Examples of service providers include companies that provide website hosting, dataanalysis, payment processing, order fulfillment, information technology and relatedinfrastructure provision, customer service, email delivery, marketing, auditing andother services.
–Corporate Reorganization.Maison Métiermay disclose or transfer your PersonalData and Other Data to a third party in the event of any reorganization, merger, sale,joint venture, assignment, transfer or other disposition of all or any portion of theproperty.
Maison Métiermay disclosethe informationcollectedorthe informationyou provide asdescribed in this privacy policy for the following purposes:
–To fulfill the purpose for which you provide it.
–To comply with any court order, law or legal process, including to respond to anygovernment or regulatory request.
–To enforce or apply Website Terms of Use and other agreements, including forbilling and collection purposes.
–If disclosure is necessary or appropriate to protect the rights, property, or safety ofthebusiness, customers, or others.
–For any other purpose disclosed when you provide informationwith your consent
Other Disclosures.Maison Métierwill use and disclose Personal Data as believedto benecessary or appropriate: (a) to comply with applicable law, including laws outside yourcountry of residence; (b) to comply with legal process; (c) to respond to requests frompublic and government authorities, including authorities outside your country of residenceand to meet national security or law enforcement requirements; (d) to enforceMaisonMétier’sterms and conditions; (e) to protectMaisonMétier’soperations; (f) to protect therights, privacy, safety or property ofMaison Métier, you or others; and (g) to allowMaisonMétierto pursue available remedies or limit the damages that we may sustain.In some instances,Maison Métiermay combinede-identified or anonymized data withPersonal Data (such as combining your name with your location). Ifso,Maison Métierwilltreat the combined data as Personal Data for so long as it is combined.
Information Collected from you
It is optional for you to provideMaison Métierwith information. Depending on the activity,some of the informationasked ofyou to provide is identified as mandatory and some isidentified as voluntary. If youdo not provide the mandatory information for a particularactivity that requires it, you will not be permitted to engage in that activity.
Emails
You can opt out of receiving future promotional email messages received directly fromMaison Métieror by ourauthorized service providers by following the opt-out instructionsprovided in any such message you receive. Some email communications may be transmitted on behalf byMaison Métier’sauthorized service providers. As such, the opt-out language may differ depending upon the source, but generally states:“Click here tounsubscribe from future emails.”Click here if you wish to unsubscribe now. Please notethat it may take up to ten (10)days to process your request. Please also be aware thatyoumaycontinueto receivetransactional and administrative communications, such as emailsconfirming your transactions, and notices regarding changes toMaison Métier’sTerms ofUse and Privacy Policy.
Cookies
Maison Métierprovidesa variety of services onthewebsite using cookies.Cookiesmay beplacedon your device in order to provide you with personalized access to essentialservices, enhance website functionality, and to show you offers and services tailored toyour interests.
What is a Cookie?
A cookie is a small piece of data that a website can send to your browser, which may then be stored on your hard drive as a “ tag ” that identifies your computer. Cookies help to navigate from page to page on a website, provide secure connections, gather statistics about the usage and effectiveness of our site, and remember preferences from a previous visit when you return..
Maison Métier use s third – party services for analytics and interest – based advertising purposes. These service providers and ad partners may use cookies alone or in conjunction with unique identifiers, beacons, and other tracking technologies to collect information about you when you use Maison Métier ’ s website, open promotional emails, or interact with online advertisements . Maison Métier do es not combine the information collected through the use of these services with information that directly identifies you.
For example, Maison Métier use s Google Analytics to help analyze how visitors use the websites and mobile applications. The information generated by the cookie, including your IP address, is transmitted to Google. This information is then used to evaluate visitors ’ use of the website and mobile applications and to compile statistical r eports on website activity for us. Maison Métier do es not use the statistical analytics tool to track visitors to the website and mobile applications. If you do not want any information to be collected and used by Google Analytics, you can install an opt – o ut in your web browser.
Cookie Choices
Most web browsers automatically accept cookies, but you can change your browser ’ s settings to disable all or certain cookies if you wish. For more information on how to manage browser cookies, see https://www.allabout cookies.org. Click on the links below to learn how to manage cookies on these browsers:
– GOOGLE CHROME
– MICROSOFT EDGE
– MOZILLA FIREFOX
– MICROSOFT INTERNET EXPLORER
– OPERA
– APPLE SAFARI
Please note that by disabling or deleting cookies, you may not b e able to access the full functionality of our website. Disabling or clearing cookies also may affect cookie – based opt – outs by either preventing you from using such cookie – based opt – outs, or clearing opt – outs that you previously set.
You may control your a dvertising preferences or opt out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at https://google.com/ads/preferences, or by vising NAI ’ s online resources at https://www.networkadvertising.org/ choices.
Some of the third parties that we may work with may participate in the Digital Advertising Alliance ’ s self – regulatory program, which provides consumers tools to opt – out of receiving interest – based advertising. Click here to learn more about the DAA ’ s WebChoices tool. To help control or block certain ads in mobile applications, you may choose to download and utilize the DAA mobile app by clicking here.
You also can learn more about opting out of third parties’use of cookies used to tailor adsand other content to you by visitinghttps://www.networkadvertising.org
/managing/opt_out.aspand
https://www.aboutads.info/choices.
We use appropriate organizational, technical and administrative measures to protectPersonal Data. Unfortunately, no data transmission or storage system can be guaranteed tobe 100% secure. If you have reason to believe that your interaction with us is no longersecure (for example, if you feel that the security of your account has been compromised),please immediately notify us in accordance with the“Contacting Us”section on thewebsite
Maison Métier will only retain your Personal Data for as long as necessary to fulfill the purposes that it was collecte d for, including for the purposes of satisfying any legal, accounting, or reporting requirements. In specific circumstances, Maison Métier may store your personal information for longer periods of time for a more accurate record of your interactions with Maison Métier in the event of any complaints or challenges, or if there is belie f that there is a prospect of litigation relating to your personal information or dealings.
This Privacy Policy addresses the use and disclosure of information collected from you on Maison Métier websites. Other websites that may be accessible through this website have their own privacy policies and data collection, use and disclosure practices. It may not always be apparent that you have gone to a third – party website. For example, a link on this site to Trip Advisor. Maison Métier is not responsible for the policies or practices of Trip Advisor or any other site for which there are links on the hotel ’ s website. If you click on a link to any such website, it is recommended that you review the website ’ s privacy policy.
We may change our Privacy Policy from time to time. If we change our Privacy Policy, we will notify yo u by posting those changes on our website and other places we deem appropriate. Please review this Policy frequently so that you are aware of our current practices.
Maison Métier
546 Carondelet Street
New Orleans, LA 70130
Attn: General Manager
info@ maisonmetier .com
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Maison Métier is a
One MICHELIN Key hotel & Historical Hotel of America.
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